• Rates are per night, based upon a 2 night minimum stay and do not include 6% county room tax or 1% state tourism tax.
• Rentals of 7 days or longer (up to 30 days) receive a 10% discount.

Payment

• A two-night deposit is required within 72-hours of booking.
• Full payment is due 30 days prior to arrival.  
• We accept Visa, Master Card and American Express.
• Current credit card number will be retained until after departure and may be used to cover the costs of: damages, replacement of missing items, cleaning beyond normal expectations or any other expenses incurred by the renter.

• Reservations must be cancelled 30 days prior to arrival for refund (less $50 cancellation fee).  
• Reservations cancelled within 30 days of arrival will forfeit full rental charge.
• There will be no refunds due to acts of God, nature, weather or weather-related situations, mechanical failure, ski or golf conditions, power failures or family feuds.

Check-in/out

Check-in is 3-6 PM. Check-out is 11 AM. Unless prior arrangements are made, late check-outs will be charged for an additional night.

Phones

All of our condos have a phone for your convenience. Any long distance phone calls must be made collect or with a calling card or credit card.

Lost or Stolen Items

• We are not responsible for lost or stolen items. 
• You will be charged for shipping plus a minimum $15 handling fee for any items left behind that you request us to return.

Pets

• Sorry,  no pets are allowed in any of our condos.

Smoking Policy

• Smoking is not allowed inside condos.  

POLICIES AND RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

Rental Policies 

• Our safety code determines the occupancy level of each home. We do not allow sleeping on the floor, sofas or any other furniture that is not designated as a sleeping area.
• We do not allow camping in tents, on decks or patios or in RVs or campers on the property.
• The primary registered guest on the reservation must be 21 years of age and must be staying at the vacation rental for the entire visit. The primary registered guest will be held responsible for any expenses incurred during the visit.  
• The renter agrees to use the property in a fashion for which it is reasonably intended.  The renter will not act in a manner which will infringe upon other guests or neighbors rights, enjoyment or use of property or adjacent property.
• The renter shall not house more people or others than those listed on the reservation.
• The renter shall pay any and all legal fees and costs to the owner and/or agent if any action or suit shall be brought about by the owner or agent for the recovery of rent due, reimbursement of damages, cleaning or other expenses.
• Mt. Hood Resort Condominiums, LLC shall have the right at any and all reasonable times to enter and inspect the premises.
• Mt. Hood Resort Condominiums, LLC reserves the right to evict at any time any guest who is not in compliance with the above stated policies. There will be no refunds for evictions due to non-compliance with the policies.

Policies & Guidelines During Your Visit

• Read notices posted in the condo for specific information and instructions regarding the condo you have rented.
• When using the fireplace, be sure the damper is open and flames stay contained. Be sure the fire is dead-out when you leave. We provide enough firewood for a 2-3 hour fire. If you need additional wood, it can be purchased at many local stores.
• Our rentals are non-smoking. People in your group who wish to smoke, may do so outside only.
• We do not permit pets in our rentals. 
• Please be sure to put all garbage in the outside garbage cans the night before garbage pick up (Wednesday evening). Please be sure garbage can lids are on tight (to keep bears and other animals out).  Be sure not to leave any good or garbage outside.
• Do not park RVs, campers or trailers at the rental for other people to use. Tents are not permitted on the surrounding grounds.
• Do not move furniture or otherwise remodel the home. You will be charged for the time it takes to move furniture and for any repairs of any damages caused by moving items.
• Make sure you clean the BBQ's and turn off the propane after each use.

Policies & Guidelines Upon Departure

• The condo should be left in a condition similar to the way you found it.
• Please wash your dishes, clean the kitchen of any food spills and take left-over food with you.
• Empty all trash into outdoor trash cans. Help us keep the animals out of the garbage by tightly securing the lids on the garbage cans.
• Unplug all small appliances. Turn off the TV, VCR and music equipment.
• Check closets, drawers and under beds for personal items.
• Be sure fires are dead-out in the fireplace
• Turn heat down to 50 in the winter and off in the summer.
• Close and lock all windows and doors.

Thank you in advance for your thoughtful consideration.

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